Terms and conditions – Early Bird Tickets


1. Definitions

In these Terms and Conditions:

‘products’ or ‘goods’ includes Early bird tickets.

‘ATCP’, ‘we’ or ‘us’ means Astor Terrace Car Park Pty Ltd.

2. General

2.1 These Terms and Conditions apply to Early bird tickets supplied from ATCP.

2.2 These Terms and Conditions may be amended periodically and you will be deemed to have accepted any amendments if you use the website after those amendments have been posted.

3. Contract and price

3.1 All prices are in Australian Dollars and inclusive of GST, unless otherwise indicated.

3.2 Description of goods, products and prices may be subject to change or correction at any time without notice. Although we seek to ensure information is correct, we make no representation or warranty as to information being accurate or complete. If we discover an error, we will try to notify you as soon as possible and allow you to cancel your order and obtain a refund if desired.

3.4 By submitting an order you warrant that:

  • you are capable of entering into a legally binding contract with ATCP,
  • you are authorised and able to make payment via the method you have chosen (if applicable),
  • the information you have provided is correct,
  • your order is not made for the purpose of commercial resale, and


3.5 By submitting an order you are aware that:

  • User must enter between 4:00AM and 9:00AM and exit before 9:00PM on the day the ticket was booked for,
  • if the user has not entered and/or exited within the valid times then the user must pay as per the casual rates shown at the entry of the car park,
  • if the user has not entered and/or exited within the valid date then the user must pay as per the casual rates shown at the entry of the car park,
  • standard car park operations and conditions apply,
  • vehicle height is restricted to 1.98m,
  • only one ticket can be used at any one time,
  • not valid with any other offer and not redeemable for cash,
  • must be used in conjunction with a valid entry ticket,
  • must be used at time of payment and can not be retroactively applied to paid tickets,
  • can only be used once unless otherwise stated
  • if a valid entry ticket can not be produced at the time of payment than the lost ticket rate advertised at entry must be paid to exit,
  • early bird tickets are subject to availability,
  • the buyer must not sell the tickets except with the prior written consent of ATCP,
  • early bird tickets are only valid for the day it is booked for,
  • offer may be withdrawn at any time without notice, and
  • if a valid entry ticket can not be produced at the time of payment than the lost ticket rate advertised at entry must be paid.


4. Payment method

Payment can be made with valid credit cards (Visa, MasterCard).

5. Delivery

5.1 Delivery of goods will usually take place up to 30 mins after acceptance of an order. However sometimes goods or products can be temporarily or permanently unavailable. ATCP is not liable for any loss arising from delays in delivery or failure to deliver (although you may request a refund if you do not receive goods properly ordered: see section 6 below).

5.2 We do not ship goods to addresses outside Australia.

5.3 While we take care in delivering the goods, we do not take any responsibility for the loss or destruction of goods after they have been delivered.

6. Refund/Cancellation policy

6.1 Should you receive incorrect, damaged or faulty goods, please email ATCP within 7 days of receipt and we will arrange, as appropriate and depending on availability, a goods exchange or refund. Any refund will be made using your original payment method or another method at our discretion.

6.2 Should you change your mind ATCP will exchange the ticket for another available day provided:

  • This exchange form is completed a minimum of 12 hours before the date on the early bird ticket (midday the day before), and
  • the ticket has not been previously exchanged, and
  • the requested exchange date is of the same value or less of the purchased ticket.

6.3 A refund will only be provided if ATCP is incapable of providing the service.

6.4 To claim a refund or for further information please send an email to: info@astorcarpark.com

7. Warranties and liabilities

7.1 ATCP excludes any condition or warranty, unless it is expressly set out in these Terms and Conditions or is by law incapable of exclusion, restriction or modification.

7.2 ATCP will under no circumstances be liable for any indirect, incidental or consequential loss or damage arising in relation to any transaction entered into, or any goods or products purchased through this website.

8. Privacy

ATCP respects your privacy and the confidentiality and security of personal information provided by you to us.

9. Law

These Terms and Conditions are governed by the laws of Queensland, Australia. The parties irrevocably submit to the exclusive jurisdiction of the courts of Queensland, Australia.